Last Updated: October 2026
At Premit Brothers, we strive to provide valuable services and resources to help individuals move from confusion to clarity in their career and personal growth.
Please read this Refund and Return Policy carefully before making a purchase.
1. Digital Products
Our digital products may include:
- Career assessment tests
- Online programs
- Digital materials
- E-books or downloadable content
Because digital products are delivered instantly, all digital product purchases are non-refundable.
Once access has been provided, we cannot offer refunds or cancellations.
2. Books and Physical Products
For physical products such as books:
You may request a replacement if:
- The product arrives damaged
- The product is defective
- You received the wrong item
Requests must be made within 5 days of delivery.
To request a replacement, contact us with:
- Order details
- Photos of the product
- Description of the issue
Replacement requests without proof may not be accepted.
3. Coaching or Consultation Services
For coaching sessions or consultation services:
- Rescheduling requests must be made at least 24 hours before the scheduled session.
- Missed sessions without prior notice are non-refundable.
Payments made for completed sessions are non-refundable, except for the first paid introductory counselling session covered by the Premit Brothers 100% Money-Back Guarantee. If a customer pays for and attends their first introductory session but is not satisfied, they may request a 100% refund of the amount paid for that session, no questions asked. Customers who pay but do not attend cannot claim this guarantee. The guarantee does not cover follow-up sessions, assessments, or other products and services. To request a refund, email info@premitbrothers.com with the booking reference so that payment and attendance can be verified; no explanation of dissatisfaction is required.
4. Order Cancellation
Orders can be cancelled only before processing or delivery.
Once a digital product is delivered or a service is scheduled, cancellation may not be possible.
5. Processing Time for Approved Refunds
For eligible introductory-session money-back guarantee requests and other approved refunds, the amount may take:
5–10 business days
for the amount to reflect in your original payment method.
6. Contact for Refund Requests
For refund or replacement requests, contact:
Premit Brothers
Email: info@premitbrothers.com
Website: www.premitbrothers.com
Please include your order details when contacting us.
